Data Protection » sanoctua



The party responsible for the processing of your personal data on our website is the C4 health GmbH. You will find our data in the Legal Notice.

Technical Implementation

The web server for the operation of our website is operated technically by Strato AG in Berlin. All Strato products are hosted exclusively at Strato data centres in Germany (

Data Collection and Use

When you visit our web pages, you transmit data via your Internet browser to the Strato AG web server for technical reasons. This data includes:

  • Date and time of the request
  • Name of the requested file
  • Page from which the file was requested
  • Web browser and operating system used
  • IP address of the requesting computer
  • Transferred data volume
This data is only used to provide the Internet offer.

If you contact us by e-mail, we will collect, process and use your personal data solely for the purposes of processing your inquiry.

Links to other Internet Sites

If we refer to or link to the websites of third parties through our website, we cannot assume any responsibility or liability for the accuracy or completeness of the contents and the data security of these sites. Since we have no influence on the compliance of third parties with data protection regulations, you should check the privacy policies of each site separately.


This website uses cookies.

Cookies make websites more user-friendly and efficient for the user. A cookie is a small text file that is used to store information. When a website is visited, the website may place a cookie on the computer of the visitor to the website. If the user visits the website again at a later time, the website can read out the data of the previously stored cookie and thereby determine, for example, whether the user has visited the website in the past and in which areas of the website the user was particularly interested.

More information about cookies can be found on Wikipedia

Changing Cookie Settings

How the web browser handles cookies, which cookies are allowed or rejected, can be specified by the user in the settings of the web browser. Where exactly these settings are located depends on the Web browser used. Detailed information can be accessed via the help function of the web browser concerned.

If the use of cookies is restricted, it is possible under certain circumstances that not all functions of this website can be used in full.

Cookies on our Website

Our website uses the following providers:

  • C4 health GmbH: The Cookie Consent is used to store the consent to the use of cookies.
  • Our website is compiled with WordPress uses cookies for various purposes. You can find out more here
  • Google Analytics: This is used to store user data in connection with the website statistics software Google Analytics by Google. For more information, please see Google-Analytics.

    You can prevent the setting of cookies. You can find out how this works below.

Google Analytics

Our website uses Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA., ("Google") on the legal basis of an overriding legitimate interest (analysis of website use). We have entered into a corresponding contract with Google on the subject of order data processing.

When you visit our website, a connection to the Google servers is established via software and data transmitted to Google servers, some of which are located in the USA. Google Analytics also uses cookies to store information about the website user and analyse the use of the website by website users.

This website uses the function "Activation of IP anonymisation". Prior to this, your IP address will be truncated by Google within the Member States of the European Union or other parties to the Agreement on the European Economic Area. The complete IP address is transferred to a Google server in the USA and shortened there only in exceptional cases.

According to information provided by Google, Google will use the collected data to evaluate the use of the website, to compile reports on website activities and provide further services associated with website and internet use.

Google may also pass this information on to third parties insofar as this is required by law or if third parties process the data on Google's behalf.

Detailed information on the handling of user data by Google Analytics can be found in the data protection declaration (Privacy Policy) of Google and Google Analytics.

Deactivating Google Analytics

  • You can generally prevent Google Analytics from collecting your user data on all websites by downloading and installing the browser plug-in available under the following link:
  • You can prevent Google Analytics from collecting your user data only on this website by enabling the following checkbox. An opt-out cookie is set which prevents the collection of your data on future visits to this website: Verbiete Google Analytics, mich zu verfolgen

Google Maps

This site uses the map service Google Maps via an API (application programming interface). The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

Google Maps is used in the interests of making our website offers appealing and in order to facilitate locating the places we specify on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f of the DSGVO (General Data Protection Regulation).

Further information about the handling of user data can be found in Google's privacy policy:

Social Media

Our online presence on Facebook, Instagram and LinkedIn

Our presence on social networks and platforms serves a better, active communication with our customers and prospective customers. We inform them about our products and ongoing special promotions. When you visit our online presence in social media, your data may be automatically collected and stored for market research and advertising purposes. From this data, so-called usage profiles are created using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. Cookies are generally used on your terminal device for this purpose. The visitor behaviour and the interests of the users are stored in these cookies. This serves in accordance with Art. 6 Para. 1 lit. f. DSGVO to safeguard our predominantly legitimate interests in an optimised presentation of our offer and effective communication with customers and interested parties within the scope of a weighing of interests. If you are asked by the respective social media platform operators for their consent to data processing, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 Para. 1 lit. a DSGVO.

Insofar as the aforementioned social media platforms have their headquarters in the USA, the following applies: The European Commission has issued an adequacy decision for the USA. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here. The detailed information on the processing and use of the data by the providers on their pages as well as a contact option and your rights and settings to protect your privacy, in particular opt-out options, can be found in the data protection information of the providers linked below. Should you nevertheless require help in this regard, you can contact us.


Data processing is carried out on the basis of an agreement between jointly responsible parties pursuant to Art. 26 DSGVO, which you can view here:





Possibility of objection (opt-out):






On our website, we use technology from The Trade Desk, 42 N. Chestnut Street, Ventura, CA 93001.

From The Trade Desk, a technology known in the advertising industry as Demand Side Platform (DSP) is offered. In simplified terms, this means that digital advertising campaigns can be managed through a variety of channels, including websites, apps, audio platforms, and smart TVs.

By means of cookies, pseudonymized data and data that do not serve to identify individuals are collected and transmitted to The Trade Desk. This includes in particular, but is not limited to, your shortened and thus pseudonymized IP address, date and time of website access, location of the device with which you access our website (e.g. through the GPS signal of the device used, Bluetooth or the WLAN signal), page views and interaction with the page and the referencing page (referrer). This data is transmitted to the Demand Side Platform and linked there with your pseudonymous ID. This happens across websites on all platforms that use this technology. The purpose of the data collection and processing is to only deliver advertisements to you that are based on your previous interests and are therefore more relevant to you. Your personal data will be pseudonymized before being transmitted to The Trade Desk's Demand Side Platform. The data is not passed on to third parties and is automatically deleted after a maximum storage period of 90 days. There is a third party transfer to the USA.

You can manage your preferences regarding usage-based online advertising on the following page: For more information about the technology used by The Trade Desk and privacy practices, please visit the following link:

Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

Newsletter subscription

We offer you a free newsletter in which we inform you about current offers and promotions as well as information about us, our products and everything related to health and well-being. If you would like to subscribe to the newsletter, you must provide a valid e-mail address. If you subscribe to the newsletter, you agree to receive the newsletter and the explained procedures. The data you enter here (minimum information: your e-mail address) will only be used to personalize the newsletter and will not be passed on to third parties.

The newsletter is sent by the shipping service provider CleverReach®, a shipping platform of CleverReach GmbH & Co. KG, Schafjückenweg 2, 26180 Rastede, Germany. Information about the privacy policy of the shipping service provider is available at:


We use the Google service reCaptcha to determine whether a human or a computer makes a certain entry in our contact or newsletter form. Google uses the following data to check whether you are a human or a computer: IP address of the terminal device used, the website you visit with us on which the captcha is embedded, the date and duration of the visit, the recognition data of the browser and operating system type used, Google account if you are logged in to Google, mouse movements on the reCaptcha areas and tasks that require you to identify images. The legal basis for the described data processing is Art. 6 (1) lit. f of the General Data Protection Regulation.

There is a legitimate interest on our side in this data processing to ensure the security of our website and to protect us from automated entries (attacks).

Withdrawal and termination:

You can revoke your consent to receive the newsletter at any time by sending an email to or a link provided at the end of each newsletter and thus cancel the newsletter subscription. This will void your consent to receive the newsletter. After your cancellation, your personal data will be deleted, provided that the deletion does not conflict with any legal retention obligations. At the end of each newsletter you will find the link to cancel.

Your Rights

We take the protection of your personal data very seriously. The personal data that we store for order processing is treated confidentially and in accordance with the statutory data protection regulations and this data protection declaration. There is always a legitimate interest, since we need your data for order processing.

You have the right to information, correction, deletion and restriction of the processing of personal data as well as the right to data transferability.

You have the right to revoke any consent you may have given to the processing of your personal data. The legality of the processing of personal data until the point at which consent is revoked is not affected by the revocation.

You have the right to object to the processing of your personal data for the purposes of direct marketing. In the event of an objection, your personal data will no longer be processed for the purposes of direct marketing.

You can contact us at any time at the address given in the Legal Notice if you have any further questions on this and on the subject of data protection.

You also have the right of appeal to the competent supervisory authority.


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